Your welfare rights

The Consumer Rights Act 2015 protects your rights as a consumer when you buy goods or services.

The Consumer Credit Act regulates credit card purchases but also gives you protection when you enter into a loan or hire agreement.

The Consumer Protection from Unfair Trading Regulations protect consumers from unfair or misleading trading practices and ban misleading omissions and aggressive sales tactics.

The Misrepresentation Act exists to protect consumers from false or fraudulent claims that induce you entering into a contract.

The Data Protection Act 1998 gives you the right to know what information about you is held by companies. Take a look at this guide for a summary of how it affects you.

Supply of Goods and Services Act 1982 means that consumers who enter into a contract for goods and services can expect these to be supplied with reasonable care and skill.

The Disability Discrimination Act 1995 aims to end the discrimination that faces many people with disabilities.

The Equality Act 2010 legally protects people from discrimination in the workplace and in wider society.

For further information on your rights contact your local Citizens Advice Bureau

Company number: 10111959
Registered Charity: 1168132